Frequently Asked Questions

When will Nepenthes edwardsiana be back in stock?

It is quite difficult to predict future availability of plants unless the process of acclimatization is almost complete and plant quality meets our standard. Since we determine the scope of our offering and count inventory shortly before the shop opening or shop-updates, we unfortunately cannot give any insight in availability prior to these updates.


Do you have Nepenthes truncata x ephippiata in vitro?

Similar to questions related to future availability, we will abstain from disclosing any releases prior to their initial offering in our shop but will make announcements in certain instances through our social media or newsletter.


A plant I really would like to own is out of stock. Can you reserve it for me?

With some species demand is greater than our capabilities to propagate. This means that once a batch within an update is sold out it will take time to have it back in stock. Since reservations take a great deal of bureaucratic effort that is more efficiently used in other areas and keep customers with reservations at an unfair advantage, we do not take any reservations or issue presale offers.

However, if you wish to be notified as soon as plants are back in stock, you can sign up using the "Notify me"-function on out-of-stock products.


When will the winter break/summer break end?

As we sell and ship plants, shipping conditions must be appropriate and enable safe transport and delivery. To keep the risk at a minimum and ensure you will receive the best quality possible, there are breaks within a year where we will close the shop and shift focus on propagation and acclimatization for next season’s stock. The duration of these breaks is subject to many factors including environmental factors like temperature and company-dependent factors.

To give a general idea, winter breaks will likely be from December to March, summer breaks from July to September. Any news related to these breaks will be communicated through social media, our newsletter and the news bar on the top of our website. 


Do you send the plant potted or do I need pots and media ready when it arrives?

We ship all plants without a pot with their roots wrapped in high-quality Sphagnum moss unless we state otherwise. This type of packaging helps to keep the overall weight in line, while reducing shipping costs and the overall use of plastics. Additionally, by using this method you can use your preferred type of substrate that matches your growing conditions and watering regime. 


Do your plants require additional acclimatization?

Our plants are generally acclimated to a degree that allows them to grow in a dedicated tropical (80% humidity) environment like a greenhouse or a terrarium. However, please remember that every species reacts differently to a new environment, which is why we advise to keep them in a more controlled setting at the beginning. Ideally, bagging them up (you can use the bag the plant is shipped with), filling the pitchers with plenty of water and keeping the plant away from direct sunlight are measures to avoid any major stress.


How do I know if I have a clone or an individual clone?

Each plant you receive from us also comes with proper labeling and clonal information attached which you can use to track your clone in our Clone Catalog, a collection of all clone lines we have ever released. Once additional information like sex and clonal characteristics such as the coloration of pitchers is available, we will be updating this list.

If you plan on selling or trading Floravitro-plants or any cuttings, make sure to forward this information as well. This is particularly important in endangered species like Nepenthes clipeata.


Can I return plants?

Yes, you have the legal right to withdraw from a purchasing contract with us within 14 days. Please check out our Return Policy and use the model withdrawal form. The plant must be returned in the same quality you have received it, otherwise we may not be able to issue a full refund.


What is the difference between clones and individual clones (IC)?

Propagating stock in the laboratory enables us to clone plants of certain genetic traits, hence making exact copies of plants. These clones are marked as such using our numerical Clone Code. However, with certain batches the number of seedlings we obtain far exceeds our capabilities for cloning. While a certain number of plants will undergo the cloning process, excess plants will be acclimated and offered separately under the “IC” abbreviation – indicating a set of genetically unique plants. These batches will be – in most instances – offered prior to the initial clone release.